TERMS AND CONDITIONS.

WE PRIDE OURSELVES ON A 5* SERVICE AND DELIVERY, IF IT IS LOOKING LIKE YOUR PACK IS DELAYED OR HAS NOT SHOWN UP YET, PLEASE MESSAGE ME.

UK IRE 1ST CLASS, PLEASE WAIT UPTO 5 BUSINESS DAYS BEFORE MESSAGING, ESPECIALLY UNRECORDED MAIL CAN BE DELAYED SOMETIMES ESPECALLY DURING HOLIDAY PERIODS OR WITH CURRENT LOCKDOWNS IN THE LOCAL AREA.

EUROPEAN 1ST CLASS MAIL, PLEASE WAIT UPTO 7 BUSINESS DAYS BEFORE MESSAGING TO ACCOUNT FOR ANY DELAYS IN THE UK OR DESTINATION MAIL SYSTEM

INTERNATIONAL 1ST CLASS MAIL, PLEASE WAIT UPTO 15 BUSINESS DAYS BEFORE MESSAGE, PLEASE TAKE INTO ACCOUNT DELAYS.

PLEASE FEEL FREE TO MESSAGE IF YOU HAVE ANY PROBLEMS WE ARE HERE TO HELP.

UK NEXT DAY DELIVERY IRE TRACKED – THESE WILL BE INSURED 100% FOR RESHIP, IN THE VERY RARE CASE IF A PACK IS MISSING.

INTERNATIONAL TRACKED – THESE WILL BE INSURED 50% FOR RESHIP FOR ORDERS INSIDE EUROPE, WW INTERNATIONAL PACKS OUTSIDE THE EUROPE ARE INSURED FOR 25% UNLESS STATED OTHERWISE IN OUR EXEMPT LIST.

PLEASE NOTE,

‘RETURNED TO SENDER’ – IF YOU SEND ME THE WRONG ADDRESS, FAKE NAME OR HAS BEEN STOLEN BY YOUR DROP BUT SIGNED FOR, YOU ARE NOT ELIGIBLE FOR RESHIP OR REFUND.

WHEN A ITEM(S) ARE MARKED SHIPPED THEY ARE SHIPPED. PLEASE TRY AND AVOID MESSAGING ASKING IF ITEMS HAVE BEEN SHIPPED IF NOT MARKED OTHERWISE. THIS IS TO AVOID ANY BACKLOG OF MESSAGES AND GETS ME TO REPLY TO ALL CUSTOMERS PROMPTLY.

COUNTRIES EXEMPT FROM RESHIPS:

NEW ZEALAND
AUSTRALIA
INDIA
TURKEY
BRAZIL
CANADA